Last updated: 28 August, 2024
Welcome to Helen Smithson. These Terms and Conditions outline the rules and regulations for the use of our website, located at www.helensmithson.com, and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
1. General Conditions
1.1 Eligibility: By using this site, you represent that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any of your minor dependents to use this site.
1.2 Changes to Terms: We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
2. Use of the Website
2.1 Website Access: We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal, non-commercial purposes, subject to these Terms and Conditions.
2.2 Prohibited Activities: You agree not to use our website for any unlawful purpose or in any way that could harm, disrupt, or impair the functioning of the site. This includes, but is not limited to, transmitting any worms, viruses, or any code of a destructive nature, or attempting to gain unauthorised access to our systems.
2.3 Account Security: You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password.
3. Products and Services
3.1 Product Descriptions: We make every effort to display accurate information about the products available on our website, including descriptions, prices, and images. However, we do not warrant that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
3.2 Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.
3.3 Orders: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made.
3.4 Payment: By placing an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and payment method, so that we can complete your transactions and contact you as needed.
4. Shipping and Delivery
4.1 Shipping: Shipping costs and delivery times are specified during the checkout process. We make every effort to deliver your order within the estimated timeframe, but we are not responsible for delays due to shipping carriers or other circumstances beyond our control.
4.2 Risk of Loss: All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5. Returns and Refunds
5.1 Return Policy: Please refer to our Help & FAQ for detailed information on returning products purchased from our website.
5.2 Refunds: Refunds, if applicable, will be processed according to our Refund and Returns Policy.
6. Intellectual Property
6.1 Ownership: All content on this site, including but not limited to text, graphics, logos, images, and software, is the property of [Helen Smithson] or its content suppliers and is protected by applicable intellectual property laws.
6.2 Limited License: You are granted a limited license to access and use the content on our site for personal, non-commercial purposes. Any other use, including the reproduction, modification, distribution, or transmission of the content on this site, is strictly prohibited without our prior written consent.
7. Limitation of Liability
7.1 No Warranty: Our website and all information, products, and services available through it are provided “as is” and “as available” without any warranties of any kind, either express or implied.
7.2 Limitation of Liability: To the fullest extent permitted by law, [Helen Smithson] shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or purchase of any products from us. This limitation of liability applies to all damages of any kind, whether based on contract, tort, strict liability, or otherwise.
8. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.
9. Dispute Resolution
Any disputes arising out of or related to these Terms and Conditions or your use of the website shall be resolved through binding arbitration in [the United Kingdom], except that you may assert claims in small claims court if your claims qualify.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us.